/* Kiavasity Travels — Kiara widget (navy / gold) */
.kt-chat {
  --kt-navy: #12283F;
  --kt-navy-90: #1B3654;
  --kt-gold: #E8A33D;
  --kt-gold-dark: #C9821E;
  --kt-slate: #5B6B7C;
  --kt-cloud: #F4F6F8;
  --kt-border: #E2E6EB;
  --kt-teal: #2D7D8C;
  font-family: Inter, system-ui, sans-serif;
  -webkit-text-size-adjust: 100%;
  text-size-adjust: 100%;
}
.kt-chat,
.kt-chat *,
.kt-chat *::before,
.kt-chat *::after {
  box-sizing: border-box;
}
.kt-chat input,
.kt-chat textarea,
.kt-chat select {
  font-size: 16px;
}
.kt-chat button {
  font-size: 16px;
}
.kt-chat .visually-hidden {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0,0,0,0);
  border: 0;
}

.kt-chat-avatar {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: var(--kt-navy);
  color: var(--kt-gold);
  font-family: Raleway, Inter, sans-serif;
  font-weight: 700;
  font-size: 1.25rem;
  border: 2px solid var(--kt-gold);
  flex-shrink: 0;
  overflow: hidden;
}
.kt-chat-avatar svg,
.kt-chat-avatar img { display: block; width: 100%; height: 100%; object-fit: contain; padding: 6px; }
.kt-chat-avatar--photo img { object-fit: cover; padding: 0; }
.kt-chat-avatar--navy { background: var(--kt-navy); }
.kt-chat-avatar--sm {
  width: 36px;
  height: 36px;
  font-size: .9rem;
  border-width: 1.5px;
}
.kt-chat-avatar--head {
  width: 40px;
  height: 40px;
  font-size: 1rem;
}

.kt-chat-fab {
  position: fixed;
  z-index: 1100;
  right: 18px;
  bottom: 18px;
  width: 60px;
  height: 60px;
  padding: 0;
  border: 0;
  background: transparent;
  cursor: pointer;
  border-radius: 50%;
}
.kt-chat-fab .kt-chat-avatar {
  width: 60px;
  height: 60px;
  font-size: 1.35rem;
  box-shadow: 0 12px 28px -10px rgba(18,40,63,.55);
  position: relative;
  z-index: 1;
  transition: transform .15s ease;
}
.kt-chat-fab:hover .kt-chat-avatar { transform: translateY(-2px); }
.kt-chat-fab-pulse {
  position: absolute;
  inset: -6px;
  border-radius: 50%;
  border: 2px solid rgba(232,163,61,.7);
  animation: kt-pulse 2.4s ease-out infinite;
  pointer-events: none;
}
.kt-chat-badge {
  position: absolute;
  top: -2px;
  right: -2px;
  z-index: 2;
  min-width: 20px;
  height: 20px;
  padding: 0 6px;
  background: var(--kt-gold);
  color: var(--kt-navy);
  border-radius: 100px;
  font-size: .7rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 0 0 2px #fff;
}

.kt-chat-teaser {
  position: fixed;
  z-index: 1100;
  right: 18px;
  bottom: 92px;
  width: min(320px, calc(100% - 88px));
  max-width: calc(100% - 36px);
  background: #fff;
  border: 1px solid var(--kt-border);
  border-radius: 16px;
  box-shadow: 0 16px 40px -16px rgba(18,40,63,.4);
  padding: 10px 28px 10px 10px;
}
.kt-chat-teaser-body {
  display: flex;
  gap: 10px;
  align-items: flex-start;
  width: 100%;
  background: transparent;
  border: 0;
  text-align: left;
  cursor: pointer;
  padding: 0;
  color: inherit;
  font: inherit;
}
.kt-chat-teaser-body strong {
  display: block;
  font-size: .78rem;
  color: var(--kt-navy);
}
.kt-chat-teaser-body em {
  display: block;
  font-style: normal;
  font-size: .82rem;
  line-height: 1.4;
  color: var(--kt-slate);
  margin-top: 2px;
}
.kt-chat-teaser-close {
  position: absolute;
  top: 4px;
  right: 6px;
  background: transparent;
  border: 0;
  color: var(--kt-slate);
  font-size: 1.2rem;
  line-height: 1;
  cursor: pointer;
}

html.kt-chat-lock,
html.kt-chat-lock body {
  overflow: hidden;
  overscroll-behavior: none;
}

.kt-chat-panel {
  position: fixed;
  z-index: 1101;
  right: 18px;
  bottom: 92px;
  width: min(400px, calc(100% - 24px));
  max-width: calc(100% - 24px);
  height: min(540px, calc(100dvh - 120px), calc(100svh - 120px));
  max-height: min(560px, calc(100dvh - 88px), calc(100svh - 88px), 100%);
  background: #fff;
  border-radius: 18px;
  border: 1px solid var(--kt-border);
  box-shadow: 0 22px 56px -18px rgba(18,40,63,.48);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  overscroll-behavior: contain;
  min-height: 0;
  padding-bottom: env(safe-area-inset-bottom, 0px);
}
.kt-chat-panel[hidden],
.kt-chat-options[hidden],
.kt-chat-offline[hidden],
.kt-chat-composer[hidden],
.kt-chat-contact[hidden],
.kt-chat-teaser[hidden],
.kt-chat-badge[hidden] { display: none !important; }

.kt-chat-head {
  background: var(--kt-navy);
  color: #fff;
  padding: 10px 12px;
  display: flex;
  align-items: center;
  gap: 10px;
  border-bottom: 3px solid var(--kt-gold);
  flex: 0 0 auto;
}
.kt-chat-head-text { flex: 1; min-width: 0; }
.kt-chat-head h2 {
  font-family: Raleway, Inter, sans-serif;
  font-size: 1.02rem;
  margin: 0;
  color: #fff;
  letter-spacing: 0;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.kt-chat-sub {
  margin: 2px 0 0;
  font-size: .75rem;
  color: #B9C6D3;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.kt-chat-close {
  background: transparent;
  border: 0;
  color: #fff;
  font-size: 1.6rem;
  line-height: 1;
  cursor: pointer;
  padding: 0 4px;
}
.kt-chat-close:hover { color: var(--kt-gold); }

.kt-chat-body {
  flex: 1 1 auto;
  min-height: 0;
  overflow-x: hidden;
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
  overscroll-behavior: contain;
  touch-action: pan-y;
  padding: 10px 12px 8px;
  background: var(--kt-cloud);
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.kt-chat-msg {
  max-width: 92%;
  display: flex;
  align-items: flex-end;
  gap: 8px;
  font-size: .88rem;
  line-height: 1.45;
  color: var(--kt-navy);
}
.kt-chat-msg-bubble {
  padding: 8px 10px;
  border-radius: 14px;
  white-space: pre-wrap;
  word-break: break-word;
  min-width: 0;
}
.kt-chat-msg-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  overflow: hidden;
  flex-shrink: 0;
  background: var(--kt-navy);
  border: 1.5px solid var(--kt-gold);
}
.kt-chat-msg-avatar img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: contain;
  padding: 3px;
}
.kt-chat-msg-avatar.kt-chat-avatar--photo img { object-fit: cover; padding: 0; }
.kt-chat-msg--bot { align-self: flex-start; }
.kt-chat-msg--bot .kt-chat-msg-bubble {
  background: #fff;
  border: 1px solid var(--kt-border);
  border-bottom-left-radius: 4px;
}
.kt-chat-msg--system {
  align-self: center;
  max-width: 94%;
  display: block;
  font-size: .78rem;
  color: var(--kt-slate);
  font-style: italic;
  text-align: center;
  padding: 4px 8px;
}
.kt-chat-msg--system .kt-chat-msg-who { display: none; }
.kt-chat-msg--system .kt-chat-msg-bubble {
  background: transparent;
  border: 0;
  padding: 0;
  color: inherit;
}
.kt-chat-msg--visitor {
  align-self: flex-end;
}
.kt-chat-msg--visitor .kt-chat-msg-bubble {
  background: var(--kt-navy);
  color: #fff;
  border-bottom-right-radius: 4px;
}
.kt-chat-msg--agent { align-self: flex-start; }
.kt-chat-msg--agent .kt-chat-msg-bubble {
  background: #fff;
  border: 1px solid var(--kt-gold);
  border-bottom-left-radius: 4px;
}
.kt-chat-msg-who {
  display: block;
  font-size: .68rem;
  font-weight: 600;
  letter-spacing: .03em;
  text-transform: none;
  margin-bottom: 4px;
  opacity: .75;
}
.kt-chat-msg--visitor .kt-chat-msg-who { color: #E8A33D; opacity: 1; }
.kt-chat-links {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 8px;
}
.kt-chat-links a {
  display: inline-block;
  background: rgba(232,163,61,.15);
  color: var(--kt-navy);
  border: 1px solid var(--kt-gold);
  border-radius: 100px;
  padding: 4px 10px;
  font-size: .78rem;
  font-weight: 600;
}
.kt-chat-links a:hover { background: var(--kt-gold); }
.kt-chat-error {
  background: #fde8e8;
  color: #8a1f1f;
  border-radius: 8px;
  padding: 8px 10px;
  font-size: .82rem;
}
.kt-chat-status {
  text-align: center;
  font-size: .75rem;
  color: var(--kt-slate);
}

.kt-chat-dock {
  flex: 0 0 auto;
  display: flex;
  flex-direction: column;
  min-height: 0;
  background: #fff;
}
.kt-chat-options {
  display: flex;
  flex-flow: row wrap;
  align-content: flex-start;
  gap: 5px;
  padding: 6px 10px;
  background: #fff;
  border-top: 1px solid var(--kt-border);
  flex: 0 1 auto;
  max-height: 4rem;
  overflow-x: hidden;
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
  overscroll-behavior: contain;
  touch-action: pan-y;
}
.kt-chat .kt-chat-opt {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex: 0 0 auto;
  max-width: 100%;
  background: #fff;
  border: 1px solid var(--kt-navy);
  color: var(--kt-navy);
  border-radius: 100px;
  padding: 4px 10px;
  font-size: 12px;
  line-height: 1.2;
  font-weight: 600;
  cursor: pointer;
  white-space: nowrap;
}
.kt-chat .kt-chat-opt:hover { background: var(--kt-navy); color: #fff; }
.kt-chat .kt-chat-opt--agent {
  background: var(--kt-gold);
  border-color: var(--kt-gold-dark);
  color: var(--kt-navy);
}
.kt-chat .kt-chat-opt--agent:hover { background: var(--kt-gold-dark); color: #fff; }

.kt-chat-composer,
.kt-chat-offline,
.kt-chat-contact {
  display: flex;
  gap: 6px;
  padding: 6px 10px 8px;
  background: #fff;
  flex: 0 0 auto;
}
.kt-chat-contact,
.kt-chat-composer {
  border-top: 1px solid var(--kt-border);
}
.kt-chat-composer {
  align-items: flex-end;
  flex-shrink: 0;
}
.kt-chat-composer textarea {
  flex: 1;
  resize: none;
  min-height: 40px;
  max-height: 72px;
  border: 1px solid var(--kt-border);
  border-radius: 10px;
  padding: 8px 10px;
  font: inherit;
  font-size: 16px;
  color: var(--kt-navy);
}
.kt-chat-offline {
  flex-direction: column;
  gap: 8px;
  padding: 8px 10px 10px;
  border-top: 1px solid var(--kt-border);
  max-height: min(48%, 16rem);
  overflow-y: auto;
  overscroll-behavior: contain;
  touch-action: pan-y;
}
.kt-chat-offline-intro { margin: 0; font-size: .82rem; color: var(--kt-slate); }
.kt-chat-offline label {
  display: flex;
  flex-direction: column;
  gap: 4px;
  font-size: .75rem;
  font-weight: 600;
  color: var(--kt-navy);
}
.kt-chat-offline input,
.kt-chat-offline textarea,
.kt-chat-contact input {
  font: inherit;
  font-weight: 400;
  font-size: 16px;
  border: 1px solid var(--kt-border);
  border-radius: 6px;
  padding: 6px 8px;
}
.kt-chat-contact {
  flex-direction: column;
  gap: 4px;
  padding: 6px 10px 4px;
}
.kt-chat-contact-error {
  margin: 0;
  font-size: .72rem;
  color: #8a1f1f;
}
.kt-chat-contact-row {
  display: flex;
  flex-wrap: nowrap;
  gap: 6px;
}
.kt-chat-contact-row input {
  flex: 1 1 0;
  min-width: 0;
  height: 36px;
}
.kt-chat-contact-name {
  display: none;
}
.kt-chat-contact-actions { display: none; }
.kt-chat-skip {
  background: transparent;
  border: 0;
  color: var(--kt-slate);
  font-size: 16px;
  cursor: pointer;
  text-decoration: underline;
}
.kt-chat-send-btn {
  background: var(--kt-gold);
  color: var(--kt-navy);
  border: 0;
  border-radius: 8px;
  padding: 8px 12px;
  font-weight: 700;
  font-size: 16px;
  cursor: pointer;
  flex: 0 0 auto;
  align-self: stretch;
  max-height: 40px;
}
.kt-chat-send-btn:hover { background: var(--kt-gold-dark); }
.kt-chat-send-btn:disabled { opacity: .55; cursor: not-allowed; }

@keyframes kt-pulse {
  0% { transform: scale(.92); opacity: .7; }
  100% { transform: scale(1.18); opacity: 0; }
}

@media (prefers-reduced-motion: reduce) {
  .kt-chat-fab-pulse { animation: none; display: none; }
  .kt-chat-fab:hover .kt-chat-avatar { transform: none; }
}

/* Mobile: tall bottom sheet. WhatsApp lives bottom-left, Kiara bottom-right. */
@media (max-width: 520px) {
  .kt-chat input,
  .kt-chat textarea,
  .kt-chat select {
    font-size: 16px;
  }
  .kt-chat-fab {
    right: max(14px, env(safe-area-inset-right, 0px));
    bottom: max(14px, env(safe-area-inset-bottom, 0px));
  }
  .kt-chat-teaser {
    right: max(14px, env(safe-area-inset-right, 0px));
    left: 72px;
    width: auto;
    max-width: none;
    bottom: calc(84px + env(safe-area-inset-bottom, 0px));
  }
  .kt-chat-panel {
    left: max(8px, env(safe-area-inset-left, 0px));
    right: max(8px, env(safe-area-inset-right, 0px));
    bottom: max(8px, env(safe-area-inset-bottom, 0px));
    width: auto;
    max-width: none;
    height: min(86dvh, 86svh, calc(100dvh - 16px - env(safe-area-inset-top, 0px) - env(safe-area-inset-bottom, 0px)));
    max-height: min(100dvh, 100svh, calc(100dvh - env(safe-area-inset-top, 0px) - env(safe-area-inset-bottom, 0px) - 8px));
    border-radius: 16px;
    overflow: hidden;
  }
  .kt-chat-head { padding: 8px 10px; }
  .kt-chat-avatar--head { width: 32px; height: 32px; }
  .kt-chat-options { max-height: 4rem; }
  .kt-chat .kt-chat-opt { font-size: 12px; padding: 4px 9px; }
  .kt-chat-contact-name { display: none; }
  .kt-chat-contact-row { flex-wrap: nowrap; }
}