Last updated: July 20, 2026

1. Introduction

Kiavasity Travels ("we," "us," "our") respects your privacy. This Privacy Policy explains what personal information we collect through our website and services, why we collect it, how we use it, and the choices you have. It applies to our flight booking, visa support, study abroad, work abroad, tours, and proof of funds services.

2. Information We Collect

Depending on which service you use, we may collect:

  • Contact details: full name, email address, phone/WhatsApp number, nationality
  • Travel details: destinations, travel dates, passenger counts, cabin class preferences
  • Application details: purpose of visit, study level, field of study, occupation, work experience, qualifications
  • Financial information: approximate budget or funds needed, submitted only where relevant to proof of funds or flight budget preferences — we do not ask for full bank account credentials through our website
  • Uploaded documents: where you choose to upload them, such as a passport data page or CV, for the specific service you're applying for
  • Communications: messages sent through our contact form, WhatsApp, or live chat

3. How We Use Your Information

We use your information to respond to your requests, prepare quotes and documentation, process applications on your behalf where you've asked us to, communicate with you about your request (including by email and WhatsApp), and improve our services. We do not sell your personal information to third parties.

We process your information based on your consent (by submitting a form to us), to take steps you've requested before entering into a service arrangement, and to comply with applicable legal obligations. We aim to handle personal data in line with the Nigeria Data Protection Regulation (NDPR) and applicable Nigerian data protection law.

5. Sharing Your Information

We share your information only where necessary to deliver the service you've requested — for example, with airlines when processing a flight request, with partner financial institutions for facility letter arrangements, or with relevant embassies or institutions as part of a visa or study application you've asked us to support. We do not share your information with unrelated third parties for marketing purposes.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information, including uploaded documents, from unauthorized access, loss, or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies & Tracking

Our website uses necessary cookies only: a session cookie so forms and the staff login work (including CSRF protection), and an httpOnly support cookie (kt_support_vid) so the in-house Chat / Help widget can recognise returning visitors and keep their conversation. These are required for the service to function; we do not use them for advertising. Optional analytics cookies are not used at this time. If we add analytics later, we will ask for consent first.

8. Data Retention

We retain your information for as long as necessary to provide the service you've requested and to meet legal, accounting, or record-keeping obligations. You may request deletion of your information at any time, subject to any legal requirement that we retain certain records.

9. Your Rights

Subject to applicable law, you have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of your information, and withdraw consent for us to process your information going forward. To exercise any of these rights, contact us using the details below.

10. Children's Privacy

Our Services are not directed at children under 18. Where a form is submitted on behalf of a minor (for example, a student visa application), it must be submitted by a parent or legal guardian.

11. Third-Party Links & Services

Our website may contain links to or integrations with third-party services (such as WhatsApp or embedded maps). Customer Care chat on this site is operated by Kiavasity Travels, not a third-party chat vendor. We are not responsible for the privacy practices of external sites you leave ours to visit — please review their own privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically. Continued use of our Services after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your data rights, please reach us at info@kiavasitytravels.com, by phone at +234 701 073 4030, or visit us at Ikeja, Lagos, Nigeria.